FAQ
Frequently Asked Questions
What materials are your jewelry pieces made from?
Our jewelry is crafted from high-quality materials including stainless steel, titanium, tungsten carbide, 18K gold-plated brass, and genuine leather. Each product listing includes specific material details.
How long does shipping take?
Standard US shipping takes 5–10 business days. Expedited shipping takes 2–4 business days. International orders take 10–21 business days. All orders are processed within 1–3 business days.
Do you offer free shipping?
Yes! We offer free standard shipping on all US orders over $150.
Can I return or exchange my order?
Yes, we accept returns within 30 days of delivery for unused, unworn items in original packaging. Personalized items are non-refundable. See our Return & Refund Policy for full details.
How do I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. Allow 24–48 hours for tracking to update.
Do you offer custom or personalized jewelry?
Yes! Several of our pieces offer personalization options such as name engraving and birthstone selection. Look for the customization options on the product page.
What ring size should I order?
We recommend measuring your finger with a flexible tape measure or string. Our product pages include sizing guides to help you find the perfect fit.
How do I care for my jewelry?
To keep your jewelry looking its best, avoid exposure to water, perfume, and harsh chemicals. Store pieces separately in a soft pouch or jewelry box.
How can I contact you?
Email us at support@ringluxestudio.com and we will respond within 1–2 business days.